Return Policy

RETURN POLICY

We want you to be satisfied with your purchase. We have a 45-day return policy, which means you have 45 days after receiving your item to request a return or an exchange.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. 

Please visit our Return & Exchange Page to process a return/exchange. 

Please note that we offer a complimentary $10 flat rate shipping charge on all returns- this provides you with a return shipping label and/or a QR code. If processing an exchange, this charge is waived. 

You can always contact us for any return or exchange question at customercare@payntrgolf.com.

RETURNS FROM OTHER RETAILERS

Any PAYNTR Golf products purchased from a retail shop or any other website (any website that is not payntrgolf.com) must be returned to the retailer you purchased from. Please contact the retailer in which you purchased for support with your return.

DAMAGED OR DEFECTIVE RETURNS

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, please contact us at customercare@payntrgolf.com. 

REFUNDS

Refunds are automatically processed back to your original form of payment method within 10 business days once we have received and inspected your return. If return does not pass quality control inspection, you will be notified by customer care with next steps. Please remember it can take some time for your bank or credit card company to process refund.
If more than 15 business days have passed since we’ve approved your return, please contact us at customercare@payntrgolf.com.